Archives for May 2010

Generating Business With Social Media Marketing

I bet you’ve noticed how “social media” has become such a huge and ubiquitous buzzword.

Every business owner who heard of the Makmende story probably started to think: how can I use social media to improve my business? The great thing about social media is that it is usually free to use. Unfortunately, it takes time and commitment. More often than not, people go into social media without any idea of how to do…anything.

Hubspot have just released a nice little mini book on how small businesses can use social media.

The book answers these questions:

  1. How does social media drive business revenue?
  2. How do small business owners resource the time needed for social media?
  3. How can blogs drive small business leads?
  4. How does the B2B application of social media for small businesses work?
  5. How can social media support offline marketing activities?
  6. How do small businesses get started using social media and keep generating content?
  7. How is the cost of customer acquisition lower when using social media compared to outbound methods like direct mail and print advertisements?

Click here to Download the book (PDF)

The book is an interview done on four small businesses to understand how they were using social media to have a direct impact on business growth. The eBook includes detailed information to explain how small business owners can get started in social media as well as strategies that have been proven in the “real world.” This eBook isn’t about a company preaching the wonders of social media; instead, it tells the story of how four different businesses found their own successful social media strategies.

The Problem With Web Design

Ever wondered why perfectly good web designers sometimes produce *finished* (with the client happy and all) web designs that are total abominations?

It is true that some web designers are just not that good but I am convinced that most web designers know what they are doing. Well, I have some experience with web design and you may be surprised to find out the real reason for crappy and downright shameful websites is not the designer. It is the client.

When a client gets his/her hands dirty and starts directing one change after another on the ‘draft’ design, things almost always go from okay, to bad, to worse, and straight into web design hell.

The Oatmeal has a nice article on how this happens: How A Web Design Goes Straight To Hell.

Dear clients, I know you think you are doing the right thing, protecting your interests, etc etc but you have to realise that you are not a web designer! You hired the guy to do a job now let him do it – he/she probably knows what he/she is doing.

Every web design must have a certain “flow” to it so that, well, so that it looks good. Every time you suggest a change, you ruin this flow and the designer has to somehow try to bring it ‘back’.

If the designer was an engineer designing the turbine of a plane, would you have so many suggestions and “fixes”?

If you decide to hire someone, let that person do his job.

People Are Doing It!

I’m a happy guy today! 😀

See, I just got an unexpected income. It is not much, but it is income all the same. Online income. The real story, is how I got this income. The only way I could have got this income is if one of you clicked on one of the Freelancer.com links found here and then went on to successfully do a job on Freelancer.com and get paid.

What does this mean? Well, it means that other Like Chapaa readers just like you are making money online! Making money online is just as easy/hard as it is anywhere else – you just need a sound plan and hard work. I know you have a plan of some sorts, but have you done anything with it? Why not?

No one ever succeeded by doing nothing. Do something, anything!

Jua More – All About Book Reviews

Jua MoreWell, we’ve gone out and launched a new site: www.juamore.com

Why did we launch a book review site? Well, the short story is that we launched it to prove a point. See, a while back I wanted to start a magazine so I went out seeking support for the idea. One unfortunately ill-advised lady tore down my idea by claiming, “Kenyans do not read”. Hogwash! I’m a Kenyan and I read!

The long story: I feel that the book “industry” is not well covered in the Kenyan online ‘space’.

There’s no one site that is known primarily for its focus on books. I know that some sites do exist, but none of them are yet ‘big enough’ for us not to be able to compete with. So, yes, we launched Jua More to compete for attention in the Kenyan online ‘space’ for books and book related things. We’re coming from humble beginnings, as an outright underdog and we relish the once-in-a-lifetime opportunity to test our mettle against bigger fish.

The idea isn’t quite fully thought out yet – we prefer to just do things once an idea gets us excited enough. However, we’re stating with book reviews because:

  1. We love books
  2. I love reading books and I can read and review them in truckloads.
  3. We would like to grow into the ‘place’ where you can find reviews on all your favorite books, especially Kenyan books.

Of course there are other plans, this is just the beginning. Once we get our wits about us, we’ll do more with the site. We’re looking to partner with book sellers, authors and book publishers. Are you interested in partnering with us? The writers among you may be pleased to know that we’ll be hiring writers in a while.

Later on, we may start a fully fledged online bookshop. 🙂

Please read more about Jua More, the place for Kenyan book reviews.

What do you think of this? Why not get involved?

Business 302: Weathering the storm

Running your own business is a lot like being stuck in Nairobi in 2010. El Niño, La niña, miracle babies, global warming, and several unnamed cults have urged the gods to kill our weather patterns, so no one really knows when it should rain anymore. It’s mid-May, and our showers of blessings are yet to slow down. This unpredictable weather comes with both blessings and less-than-blessings.

Rain means filled up dams, which logically equal lower electricity bills. It also means more greens, less dust, less hunger, and more umbrella sales.

But the rain has some downsides too. Tomato and onion gardens are being flooded, so they’re not maturing well and are getting pricey. In my neighbourhood, I buy one [fairly large] tomato at ten bob, which is ridiculous really.

The roads are getting eroded, and so is our good sense; have you tried moving in the CBD when it’s raining? Don’t even get me started on the burst sewers. Nairobi is a lot cleaner and greener than she used to be, but we still clearly has a massive drainage problem.

Business is sometimes like that. We all itch and ache to go entrepreneur and do our own thing, but when we get there, it’s not quite what we expect. When we are starving in drought, we beg for rain, but when it gets here, we have to deal with wet feet, muddy shoes, and malaria.

When you work for ‘the man’, you may have a crazy boss, but you can always transfer or quit. When you’re working for yourself, you often have annoying customers, but they’re paying the bill. And no, you cannot bash your clients on twitter.

But just as you enjoy rain while cringing at the potholes, you can harvest your business as you hide from giant mosquitoes.

Yesterday, I got stuck in the rain, and learnt a few lessons that can help you build your business. So here are my survival tips for rain – and business – in 2010.

  1. Always  trust your instincts: When I looked at the sky at 4.30 yesterday, I considered staying in the office and waiting it out, then decided to try to beat the clouds instead. Had I stayed at work, I’d have been stuck until 8.00. But then I’d also have been warm and dry, and got a lot more work done.
  2. Always have a backup plan: I carry a big blue knapsack everywhere I go. It’s loaded with endless junk, cables, a bottle of bubbles, a yoyo, three novels, purple lipbalm, spare bullets, ten teabags and three handsets. But nooooo, it doesn’t have an umbrella. ‘Nuff said.
  3. Wear sensible shoes: You never know when you’ll need to have an emergency meeting in a high class restaurant with a new client. Or when you’ll need to run in the rain.
  4. Learn from others, but don’t envy them: I have always admired girls that can walk in high heels, and I’ve even toyed the idea of ‘upping my business image’ by getting some skirt suits and Louis Vuitton. But yesterday, I saw good-looking ladies in litty-bitty power-skirts surviving the cold and rain while I breezed it in my Northstars and jeans. Score one for the tomboy!
  5. Always have an emergency fund: You never know when you’ll need to kill some rain-time by having a hot pizza instead.
  6. Timing is everything: When I finally got to my bus stop, the rain was pretty bad and there was a shortage of matatus, so I hung out in the semi-shelter for a couple of hours. I saw some people rushing off to Bomb Blast to get transport, but they had to get soaked through and use some serious rugby skills to get there. I waited until the rain was a drizzle before I calmly headed that way, and I found a matatu ready and waiting. Yay!
  7. Stay positive: If you have to be stuck in the rain, it helps to have a big red jumper, heavy blue denim, canvas shoes, and a waterprof hairstyle. But even without the protection, try to keep smiling. The bad times, like the rain, will turn to rainbows eventually. Just ask Donald Trump and Noah.

Crystal Ading’ is a professional author, editor, rock lover and mother. Her work is available through www.threeceebee.com.

When ‘Best Practices’ Don’t Work

This is the story of how Dropbox, a cloud storage company, went from having 100,000 users to 4million users in fewer than two years. Amazing, eh? Watch the slideshow:

I find the presentation to be quite inspiring. Incase you didn’t/can’t watch it, it tells the story of a young company struggling to bring their product to market. At first, they experiment with traditional ‘best practice’ marketing methods. They realise that these methods fail horribly and decide to switch tact – this proves to be a smart move as their customer acquisition rate increased rapidly.

It just goes to show that when you are staring your own business, you have to be “hands on” and you have to think inside, outside and around the box. The important thing is to be bold enough to actually try something – when it doesn’t work, change it and try something else. As long as your are not basing your decisions on ignorance then your smart management will probably improve your business position.

Hubspot has a nice article on 5 lessons learnt from the dropbox slideshow.

What did you learn?

I loved the statement: search engines are a way to harvest demand, not create it.

Drop-shipping (and other) secrets

Are you making any money online?

I’d say one of the most satisfying ways to make money online is to actually sell a physical “good”; to open up your own little (or big) shop and just sell something. Would you like to do that?

Well, you’re in luck. I’ve just got word of a wonderful opportunity to learn about several product sourcing methods that you can use for your online shop. What is product sourcing? Think of it this way: you need “things” to sell in an online (or any) shop. Product sourcing is the process of getting these ‘things’.

Worldwide Brands have a nice set of videos that teach you a lot about product sourcing for online shops. I’d say that the videos can also easily be applied to normal brick and mortar shops.

Here’s the link: Learn about product sourcing. Click and go watch. The people over at Worldwide Brands will teach you how to really profit from selling physical products online.

Good luck. 🙂