Archives for January 2011

Does University Matter?

I read a very interesting discussion on Quora on whether or not getting a university education really matters. Here’s what was said (edited):

Does a university education matter?
Darien said, “The short answer is that not having a degree is going to close certain doors, but you’re going to be the one who has to decide whether those doors matter to you. The answer may very well be ‘no’.

The debt you incur in college, taken in tandem with the opportunity cost of lost productivity, is likely never to pay off financially. This of course depends on your institution and field of study. Engineering, for example, or business from a top-tier business school probably will. A BA in an arts or humanities related subject will almost certainly not.

The importance of a college degree is pretty much directly proportional to the level of bureaucracy in a hiring organization. If you ever desire to work in government or academia, you won’t be able to do it without a degree. This is also true of many non-profits and large companies.

In my (admittedly limited) experience, not having a completed college degree has not kept any important doors closed. I landed the sales/biz dev position I wanted at the last company I worked for and my current startup is funded. (Ironically, it’s an education company.)”

Afterwards, John gives a little personal story:

I used to go to the University of Maryland, College Park in the mid-90’s, studying Mathematics and Physics. I started getting heavily involved in chess, and specifically a online chess playing site which was one of the first companies to have an online business model. Next thing I knew I got a job offer, and decided to do that instead of school. Ten years later, after a few different positions, my career had progressed, and I was making six figures for a startup, holding positions which often required an MBA, despite me not having the Bachelor’s. Then, the startup, like a lot of companies in late 2008, went away.

What happened then? Simple. In a competitive job market, employers want to hire not only the best prospects, but the “safe” hire. I kept getting interviews, second interviews, and even in two cases, third interviews. Nothing happened. Why? In short, I didn’t have the degree. I was appreciative of those who openly told me that the person I lost out to got the job because of the degree they had. In the cover-your-ass world of corporate politics, if the hire who didn’t have the degree doesn’t pan out, then there’s a red flag for you to go after the hiring manager. Additionally, most companies put “BS required” or the like, and I have heard claims that companies can be sued by other prospective job-seekers if they hire someone who doesn’t have a Bachelor’s degree.

So, what did I do? Started applying to schools, figuring that if I was not going to work, I might as well proceed in schooling. I was forutnate enough to get into NYU’s Management and Leadership Program at McGhee, and also fortunate enough to get another great job (within the same week!), and have done both for the past 1 1/2 years. While it may not matter for most, the college degree is a checkbox that is very often required in corporate America. Note, I am going to continue in my education get my Master’s afterwards, and possibly Doctorate, but haven’t fully decided yet.

So does university matter? I personally believe university is less important than what we think, especially in this country where the quality (versus the cost) is something debatable. You can get a good life without going to university. Sadly, it is nearly impossible to get a good job if you have not been to university.

It seems to me, therefore, that if you can get a good education elsewhere (books!) then university does not really matter unless you want to work for some big company.

What do you think?

How Small Businesses Get More Customers

Have you just started your own small business? Or are you doing some freelance work? How do you get new and more customers?

We’ve found that the following works for us. Maybe you too.

1. Partners
It is very helpful to team up with people who provide other related services and arrange to refer business to each other. For example, if you are a web designer you can partner with graphic designers to refer businesses to each other.

2. Profile
Building your business profile is a constant and unending task. This means a well structured and designed website, writing for/being written about in trade publications, attending business networking events, speaking at conferences, entering/winning/judging awards, and that’s before you’ve started with all the usual social networking avenues like starting a blog, commenting on other blogs, tweeting, facebook, linkedin – I think you get the idea now. An important consideration with this is to ensure you’re getting a profile that will be seen by potential clients, and not just chasing fame within your industry.

3. Happy clients (word of mouth)
Unfortunately, the most effective new business method is also the most difficult — happy clients are repeat customers, meaning more work and thus more billings. But more importantly, clients also talk, whether they have a good or bad experience. Marketing people know other marketers, business owners know other business owners — and they ask each other for recommendations, and value those recommendations highly. The better you service your clients, and the happier they are, the more likely they are to recommend you to their colleagues, friends and family.

Finally, don’t expect things to work instantly, building up a reputation takes years so your biggest asset and selling point is the standard of your work and the way you approach clients. Showing your work in the best light and having a diverse portfolio will give you the confidence to approach people for work.

How The Kenya Police Website Was Hacked

As we all know, the Kenya police website was hacked multiple times recently. Today, we report on how, exactly, the hacker got in.

Of course it is not really “hacking” (here’s why) – it is more of “defacement”. Regardless, Idd Salim has a post up that analyses this “hacking” in detail. According to Salim, this is what happened:

The “hacker”, looking for a way into the site (or maybe just curious) did the simplest of things and got the admin password to the Kenya police website just sitting there, exposed for everyone to abuse.

The “hacker” probably just entered this query into Google search: “filetype:txt kenyapolice.go.ke

This query checks whether there is any text document on the Kenya Police website that can be accessed by the public. Unbelievably, the password to the whole police website was stored in an insecure text document and all the “hacker” had to do was read it, and log in.

How to hack the Kenya Police

Exhibit C (click for larger)


Easy peasy. The password was just sitting there waiting to be discovered.

It is such a shame that the primary security organ in this country clearly does not know, does not care, or both when it comes to cyber security.

We are NOT PayPal!

Just this week, we have gotten over a dozen people calling us asking if they are talking to PayPal.

We write a lot about PayPal on Like Chapaa because it is useful to our readers but we are not PayPal and we do not represent them in any way. Dear readers, we appreciate receiving your calls (and your business) but we feel that we need to clarify this and stop these calls as some people get quite rude.

If you are looking for PayPal, please visit: www.paypal.com.

Also, before you call us, make sure that you are calling the right persons. Just because you read about a Company X on a certain website it does not mean that that website represents that Company X.

Laser Focus

When we first got into business, we were dreamy about what exactly we wanted to do. See, we’re able to do many things that are internet-related. So when we started, we thought we could do everything and offer all of the following to customers: web design, SEO, social media marketing, strategy, reputation management, etc etc. Nice eh? Soon we would be swimming in clients!

Wrong. We quickly realized that this was a very bad approach to business. Indeed we did get a range of clients who wanted a range of things done for them. This earned us much needed revenue but it also stretched us thin. We were trying to do too much with too few resources. We were extremely lucky that nothing disastrous happened (for example, if one of us had fallen sick – weeks worth of work would go undone!)

Over time, we realized that we needed to reduce the range of what we offered or we would burn out. And so we did just that. Currently we offer only or two from the range that we had initially started with and are looking to niche this down even further.

It is not immediately apparent, but it is true that a small business almost always makes more money and has a better chance of success if it chooses to attack a very specific niche. We almost failed because we were trying to be too general. Do not let this happen to you. if you are thinking of starting your own business, make sure that you have defined what it is that you do down to extreme specifics!

Good luck.

Kenya Police Website Hacked, Twice!

In what is turning out to be a rather bizarre story, the Kenya Police website was “hacked” earlier this week. Nothing too extraordinary, right? (Unfortunately government sites have been hacked before). This is what the site looked like when hacked:

Kenya Police Site Hacked

Exhibit A (click for larger)


In a very short period of time, the site was recovered and everything seemed back to normal. It looked like our boys in blue indeed do have the capacity to fight cyber crime, on their own ‘turf’ no less.

Until today. The hacker broke in again and did this:

Kenya Police Site Hacked

Exhibit B (click for larger)


So, yeah. The Kenya police website was broken into. Twice. In a time-frame of a few days. It makes me wonder whether the boys in blue really do take cyber security seriously. This time the hacker even exposed the admin password for the Kenya Police website. It seems the Kenya Police have really pissed someone off.

As Rad from SkunkWorks put it, “Just goes to show that being hacked is not a web server issue. it is a SECURITY issue!”

Update 6/1/2011
It appears that the website was hacked multiple times by multiple people. Read about it here. Looks like our coppers don’t know a damn thing about security…