The lack of a good and reliable way to withdraw money from PayPal in Kenya is one of the factors which hinder the average Kenyan’s potential to earn online most significantly. On Like Chapaa, we have had a long and hard struggle to try to find and identify the best way to withdraw from PayPal in Kenya. I believe that we have a contender for this title in e-Pay Kenya.
e-Pay Kenya opened its doors in January 2009 as e-pesa then rebranded in 2010 to ePAY-KENYA. Esther Kimani of e-Pay Kenya reached out to us to provide more information on what e-Pay does. This article is based on her information to us, and on good reports their customers.
e-Pay Kenya offers two ways to withdraw your hard-earned money:
1. Moneybookers
“We have an Merchant Agreement with Moneybookers allowing us to officially run a Money transfer website using their services. This explains why the moneybookers fee is lower (11%) than Paypal. We therefore do not operate under any fear of account limitation as we operate with blessings from Moneybookers. We deliver within the hour but often less,” says Esther Kimani of e-Pay Kenya.
2. Paypal
Esther continues, “We use a third-party gateway to avoid the direct interface with Paypal because we have experienced the danger of doing so (when we operated as e-pesa). This explains why the transaction charges are higher (14%) than Moneybookers but then our users enjoy the following benefits:
- Peace of mind when dealing with us as there is no possibility of our users’ accounts being limited by PayPal
- Our third-party gateway does fraud tests on our behalf to minimize fraudulent transactions.
- We have a strict KYC (Know Your Customer) policy. All our users have to send Identification Documents in order to have their accounts verified, thus allowing them to make transactions.
- We demand that users forward their Paypal Transaction Confirmation emails before they can cash their money. We use this document to authenticate the bona fide account holders. We have caught up with fraudsters who hack into unsuspecting paypal account holders’ accounts.
- Delivery within 24 hours but often less.”
Charges
The bulk of the fees are charged when you deposit money from Moneybookers/PayPal into e-Pay Kenya. Their charges at this time are as follows:
Moneybookers:
- Deposit 11%
- Withdrawal USD 3 irrespective of the amount
Paypal:
- Deposit 14%
- Withdraw USD 3 irrespective of the amount
Conclusion
It seems to me that e-Pay Kenya has a very well thought-out service. It is the best of all such businesses that I have come across so far. It is a bit pricey, but as we wait for PayPal to open itself up, e-Pay Kenya remains a good and reliable alternative.
What do you think of e-Pay Kenya?
ALERT
As far as I know, the REAL e-Pay Kenya is at: www.epay-kenya.com
NOT: www.epaykenya.com
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I just can not get over how efficient these guys are. They have passed the test of time (I have been using them for two years now) and they always seem to be on top of the game. Innovative, ability to deliver timely, reliable and courteous are just but a few words I can use to describe them. Excellent customer service……i can go on and on. Their latest announcement of reducing charges was timely and welcome. ePAY, consider going even lower or come up with a structure which gives a better rate for those doing say USD 200 and above. Keep it up guys, I am your die hard supporter and will continue to be as long as you uphold or improve your current standards.
As George says, this is true, e-pay has passed the test of time. I use them on and off, and every time they are efficient. Recently i moved my primary pay method from Moneybookers (skrill) to Paypal, and would continue using them. The post is informative for those who don’t know.
They ROCK!!!!
It’s about time epay-kenya got the prominence they deserve. They are always been very responsive to their clients(me and the other friends using them). They always deliver on time, are curteous and will assist you even late in the night and on holidays. And yes i believe their charges are on the higher side(i have however noted the ruduction and looking forward to more….can’t blame a sista). when all is said and done..all i can say is Kudo’s to the entire team!
EPAY-KENYA has helped me to withdraw my paypal funds for over one year.they are very honest with their customers espe me.on my side i receive money i n matter of hours.I trust them and i recommend any one to this service.
I have just withdrawn money from paypal to mpesa using http://www.epesamoney.com and the transaction took about 4 minutes. This was a test, USD 5 to send, total charge on paypal was USD 5.85 and money receives on mPesa was Kshs 415, the site says exchange rate is 83. I loved the test results. Soon after getting the mPesa message, I see an email alert that confirms I have received payment, and the email includes a code for mPesa and a copy of the email they receive from paypal.
I again tried the system with another 5 USD and it works like a charm. I got a call from their support in Kenya asking me if I actually made the second transactions and I said yes. It then came through.
So far this has been the fastest and cheapest way to send money from Paypal to Mpesa. I only spent USD 1.7 to send USD 10. Big up ePesa, I have evidence if anyone needs it. Thanks Like Chapaa.com
This is great! epay have lowered their rates further! In another development, they are processing paypal transaction much quicker (they say within the hour). Below is an email I have just received from them:
Greetings,
———————
We promised to work on further fee reduction and are now happy to announce the new structure with immediate effect as follows:
• Moneybookers – 8% + 1.5 USD per transaction
• Paypal – 12% + 1.5 USD per transaction
The higher the value of your Paypal withdrawal, the higher the savings based on the new structure. For more information on this and other ePAY-KENYA related news, click on this link: https://epay-kenya.com/news.htm. Help us spread the word about our services amongst your friends, colleagues and relatives.
Kind regards,
ePAY-KENYA Team