The lack of a good and reliable way to withdraw money from PayPal in Kenya is one of the factors which hinder the average Kenyan’s potential to earn online most significantly. On Like Chapaa, we have had a long and hard struggle to try to find and identify the best way to withdraw from PayPal in Kenya. I believe that we have a contender for this title in e-Pay Kenya.
e-Pay Kenya opened its doors in January 2009 as e-pesa then rebranded in 2010 to ePAY-KENYA. Esther Kimani of e-Pay Kenya reached out to us to provide more information on what e-Pay does. This article is based on her information to us, and on good reports their customers.
e-Pay Kenya offers two ways to withdraw your hard-earned money:
“We have an Merchant Agreement with Moneybookers allowing us to officially run a Money transfer website using their services. This explains why the moneybookers fee is lower (11%) than Paypal. We therefore do not operate under any fear of account limitation as we operate with blessings from Moneybookers. We deliver within the hour but often less,” says Esther Kimani of e-Pay Kenya.
Esther continues, “We use a third-party gateway to avoid the direct interface with Paypal because we have experienced the danger of doing so (when we operated as e-pesa). This explains why the transaction charges are higher (14%) than Moneybookers but then our users enjoy the following benefits:
- Peace of mind when dealing with us as there is no possibility of our users’ accounts being limited by PayPal
- Our third-party gateway does fraud tests on our behalf to minimize fraudulent transactions.
- We have a strict KYC (Know Your Customer) policy. All our users have to send Identification Documents in order to have their accounts verified, thus allowing them to make transactions.
- We demand that users forward their Paypal Transaction Confirmation emails before they can cash their money. We use this document to authenticate the bona fide account holders. We have caught up with fraudsters who hack into unsuspecting paypal account holders’ accounts.
- Delivery within 24 hours but often less.”
The bulk of the fees are charged when you deposit money from Moneybookers/PayPal into e-Pay Kenya. Their charges at this time are as follows:
- Deposit 11%
- Withdrawal USD 3 irrespective of the amount
- Deposit 14%
- Withdraw USD 3 irrespective of the amount
It seems to me that e-Pay Kenya has a very well thought-out service. It is the best of all such businesses that I have come across so far. It is a bit pricey, but as we wait for PayPal to open itself up, e-Pay Kenya remains a good and reliable alternative.
What do you think of e-Pay Kenya?
As far as I know, the REAL e-Pay Kenya is at: www.epay-kenya.com