BorderLinx Stops Working For Kenya

BorderLinx is a service which allows you to create a US or UK shipping address. You can then shop online and have the items delivered to your BorderLinx-created address.

Later on, you can consolidate all your items in one package and have it shipped to your home country. It is a nice service that allows you to access US/UK online shops that do not deliver outside their own countries. It also allows one to save on shipping by consolidating all their items into one package.

Sadly, BorderLinx recently announced that they will no longer be supporting Kenya. (Just like PayPal!).

Cessation Of Cross-border Delivery Service To Kenya
Dear ,

After several months of investigation and attempting to reduce the incidence of fraud, we have found ourselves in the unfortunate position of having to cease providing cross-border delivery services to Kenya with immediate effect. We have considered a number of options to avoid this action, but the incidence and risk of fraud for Kenyan transactions is too great for our business to absorb.

Regrettably, we will be closing the accounts of all Kenya customers. If you have any packages which are still in one of our export facilities, please give us your instructions to release the shipments no later than Friday, 16 December 2011.

For those customers who have used our services for legal and honest purposes, we are truly sorry that we have been forced to take this difficult decision. If you have any questions, please contact our live chat service via the website.

Yours sincerely
The Borderlinx Team


Kwani how prevalent is fraud in Kenya, jameni? If this goes on, we shall not be able to do any online business. 🙁

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  1. Naomi Kinyanjui says:

    This is quite irritating, it sounds like an amazing service that people have simply taken advantage off. People who sit around all day trying to figure out what fraudulent activity they can get away with should channel their energy to more constructive things like strategising on some beneficial long term initiatives or businesses.

  2. mmnjug™ says:

    It’s a pity really, considering that Xmas is just around the corner. But the question is, is the fraud so prevalent for a delivery company to close their services? What about FedEx, UPS, DHL, TNT? How do they survive in Kenya?

    This is a set back in making online business a success in Kenya.

  3. I hear myUS offer the same service as BorderLinx and is still available in Kenya. Nway I have never used any of the services.

  4. This is a real shame as I used the service on a number of occasions and always found it to be reliable, fast and efficient…as well as quite competitive

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