Banks and Bank Loans in Kenya

This article is written by Bonface Kamau, who is going to be writing on banking right here on Like Chapaa. Is there anything that you’d like to know about banking in Kenya? Bonface is the man, just contact us with your questions.

Money makes the world go round. Based on this principle, banks have seized the opportunity to bridge the gap between the financially surplus and the financially deficit through loans and overdrafts (bank credits). Since banks are actually businesses with a profit motive, they charge interest on the credit, calculated on a compound interest basis.

This interest that banks charge must cover their bad debts and non-performing loans – referred to as the interest exposure – which is calculated by professionals before banks come up with a standard interest rate.

Commercial banks’ having defied a directive to reduce their interest rates by the Central Bank of Kenya has led to customers being offered loans at very uncompetitive terms. The only banks offering competitive interest rates on their loans are K.C.B and Southern Credit Bank (which unfortunately operates in Nairobi only). However, the Central Bank of Kenya issues directive to banks to subsidise their interest rates on loans meant for nation building like loans to start a business and currently to farmers which is at about 15% p.a as compared to 17-21% offered on normal loan terms.

It is worth noting the tremendous growth in our non-banking financial institutions which offer loans at a much lower interest rate. However, any transaction entered into with these institutions such as a loan agreement, should be weighed heavily as this non-banking financial institutions are not regulated and/or scrutinised thoroughly as banks. This leads to questions being raised about their integrity and accountability. One may consider the youth and women’s fund if you want do not meet the requirements asked by the banks.

This should not discourage you, however. If you have a viable idea and a burning desire to transform that idea into a lucrative business, then go for financing. Business owners and entrepreneurs are known as risk takers – just bite the bullet and go for what you think works for you.

As we review the merits of bank loans, acquiring one should not lead one from a bad situation to a worse one. Ask your banker all the relevant questions not forgetting to inquire about any hidden charges. Let the banking hall be the birth place for success.

The Strawberry Store

A whole lot of people dismiss Kenyan online business as being ahead of their time. Some people even go as far as claiming online entrepreneurs in Kenya as being misguided, or even plain silly. The usual explanation is that Kenya is still very new and untested as far as the internet goes…etc etc. But who will do the ‘testing’ if no one dares to try? The good news is that more and more Kenyan online businesses are being launched. When are you launching yours?

Today, we’re going to take a look at the Strawberry Store, a Kenyan online business that specialises in importing and selling home, office and institutional furnishings and accessories. One of the co-founders, Naomi Konditi-Kivuvani, has been interviewed over at Tujuane – click here to go and read the interview which talks about the Strawberry store at length.

What I found interesting was that the store exists purely online. There is no physical showroom or shop. While I have doubts on how well this approach works in Kenya, it is a commendable and brave move. For one thing, the expenses of the store are very much reduced and the only overheads are those of hosting and maintaing the website – which are usually very minimal.

When you buy items from the Strawberry store, you either collect them at their pick-up center near Adam’s Arcade, or you can have them delivered to you starting at Kshs 200/-. Again, this is a commendable approach. However, I’d think that several strategically located pick-up centers would work better.

So, how does the Strawberry store get it’s clients? Naomi mentions that they rely on email marketing and facebook advertising. Both of these are powerful ways of getting people to notice you, especially here in Kenya. However, I wonder how well the facebook campaign is doing. To me, facebook – at least in Kenya – wouldn’t be a suitable advertising medium for most products/services. Why? Well, the majority of people who use facebook in Kenya are teenagers and other youth. Unless you’re selling something that this group can afford and would want to buy, getting their attention is not worth much.

One thing that I would wholeheartedly recommend for the Strawberry straw is a blog. The absence of a blog was something that struck me within a few minutes of browsing the site. As far as internet marketing goes, a blog is almost always something like your mothership.

All in all, I love the work that Naomi and her team are doing. I recommend that you check out the site (and make a purchase).

Parting shot:

“Running a web-store may look easy, but it’s really harder than running an ordinary physical store. This is because there’s nobody just ‘passing by’ to come into the store, you have to make people be aware of the store using creative methods. ” – Naomi Konditi-Kivuvani.

Photo by Muffet.

The Worst Thing About Doing Business In Kenya

As you all may know, the Like Chapaa team is also involved with Nickel Pro where we do a whole bunch of stuff ranging from simple web design to online marketing. Like chapaa and Nickel Pro are only a few months old but in that time we’ve managed to take them from just ideas in our minds to reality.

For me, this has been my first brave plunge into the choppy waters of doing business in Kenya. It’s been a wild, but very fun, ride and I have learnt a whole lot. Trust me, the best way to learn about business is to actually do business. (And it’s not hard to start one.) I unreservedly advise all of you, dear readers, to go out there and start your own businesses and see for yourself.

Of course doing business is no bed of roses. It’s always up and down and it really tests one’s resolve. One thing that I absolutely detest about doing business in Kenya is the fact that almost everyone doesn’t want to pay you. You meet a nice gentleman-type and you do some good work for him but then when t comes to paying, he just doesn’t want to. He gives all sorts of excuses and does everything to delay you. Yet, he has already gotten what he promised to pay for. Why is this?

Why do we have to chase after our hard earned money so much? Aaaargh!

Do The Work…

You’ve probably heard this a million times but I’m going to say it yet again. Many, many people do not succeed because they don’t take action. You may have a beautiful, solid plan and all the tools you need but if you don’t do anything with them, you will fail.

Procrastination has the power to kill any business.

You cannot sit idle and expect to make money, at least when you’re starting out. You must put in the time, or you have to spend money to get others to do the work for you. There is no other way.

Are you sitting on your behind? Are you just waiting for success or are you making it happen with hard work? Are you properly focused and are you prepared for success?

You have to keep taking action. If you’re not working hard to get that profit, it surely won’t come. Your success depends on you; the buck stops at you. You cannot procrastinate, you cannot sit idle.

Let’s get to work…tujijenge tukijenga Kenya.

Photo by Rennet Stowe.

Six of the Best Banks For Startups In Kenya

So last week we wrote here about our frustrations in finding a good bank for a young startup business – we had walked in and out of banks for hours and non struck us as particularly attractive for our young business. Following the article on Like Chapaa, we received a lot of emails and other feedback from a whole lot of people giving us advice on which banks would be suitable for startups in Kenya.

Are you a business owner? Are you planning on being one? For your banking needs, try one of these:

  1. Equity Bank. Evans says, “Try Equity bank, I have a business Account with them and its good and even accessing credits is easy.They have helped in the growth of my business,so I m a proud member of the bank. All the best as you start your business.”
  2. Chase Bank – Maingi says, “They are really flexible in terms of handling transactions for instance I comfortably transact without ID…in a nut shell they try to know their customers and treat them as such. Also there are good in Forex. Try them.”
  3. Fina Bank
  4. Bank of Africa
  5. Eco bank
  6. NIC

The banks in the above list are ranked according to the number of recommendations received for each. I hope you will find this useful.

All in all, the picture of banking in Kenya that I got from this experience is not good. At all. Our banks seem to be interested only in making money off their customers and they are very poor at supporting new businesses.

That said, I shall close this post with the best piece of advise that I got. Many thanks to the author, Sagongonyi. Thanks also go to everyone else who helped.

“Most banks will require a six months statement (minimum) for any meaningful assistance. It also depends on the nature of business you would like to engage in. For example if it is a simple transaction like you have an order to supply some items to an organization, Equity can finace you and you agree on how to share the profit.

There are other institutions like GroFin that can finance start up businesses but with a well presented business proposal. They will also require you to contribute a percentage of the initial capital outlay. They will also require you to personally manage your business and you will also share profits with them. They have assisted quite a number of my friends who import second hand Prime Movers. They are in Upper Hill CIC Plaza.

NIC are also good but they require you to have some experience in your business, even 3 months can be ok. Their systems are very good and you can get money in two weeks. They are very clear on what they want and they are very straight forward. They have financed my business for a period of three years now and i am not regretting. No bank can give you 100% financing for a start-up business; better start small and grow it.”

Starting Your Own Business

In his book ‘Small is the new big’, Seth Godin writes, “As long as you work for someone, you have no job security. As long as your company is public, your future is in the hands of others—people who are likely not as smart as you are. And as long as you follow the instructions of others, you won’t be fulfilling your destiny of really and truly making a difference in the way people live and work.”

Lately I’ve come across quite a lot of people who have remarkable ideas for a new business that they’d like to start. I love hearing about these! Unfortunately, the talks usually end with a bunch of excuses why the business has to wait until you are “ready”. When are you ever going to be ready for the crazy ride that is running your own business? There’s never going to be a more perfect time than now.

One of the founders of Meebo gives this advice to aspiring startups, “At the exact moment you had your idea, ten other people had the exact same idea. There was just something in the environment that made it the right time for folks to think that one up. The race has already begun! Who’s going to execute first? Who’s going to execute best? If you want to waste nine months trying to raise VC money for that idea, great. But six months in, you’re gonna cry when you see someone else put out that same product you’re pitching me right now. Like I said, forget everything else and just get your product out the door. Now.”

Don’t wait for anything, start now. Hurry!

I’ll let you in on a little secret, if you cannot do absolutely anything for your new business without getting funding or another form of support, you better quit now because you will not go very far. You need that initiative and fire to at least do something before you get support. Think about all the great businesses and companies of our time – a lot of them started in garages, parking lots and dorm rooms.

Create An Online Shop In Three Easy Steps


Indeed there are many many stories of people who have made millions on the Internet and become fabulously wealthy by establishing online businesses. With billions of people surfing the Internet daily, surely one particularly attractive ‘type’ of Internet business is an online shop, right? Just look at the likes of etsy, Amazon and eBay.

Setting up an online shop is easy, with very little bars to entry. And it just got easier! If you’ve ever wanted to sell anything online, you can do so with Google’s new online store widget in THREE easy steps. Now there’s no excuse 😛

Here’s a comprehensive guide to building a successful online shop.