The Content Business in Kenya

By ‘content’, this post refers to movies/videos, music, computer games and other similar media but NOT “text-based” content.*

Now, the question is: can a ‘content based’ business thrive survive in Kenya? The sad truth may very well be a big NO.

Case in point: Silverbird Kenya. This once vibrant cimena company looks like it is shutting down in Kenya! If you look at the image below, you will see that their website has been suspended adn their Twitter account (@silverbirdkenya) lies dormant. What could have happened? What may have caused this company’s downfall.

Silverbird Kenya Offline

Silverbird Kenya Offline


Well, there is this court case.

Additionally, I believe it is very difficult to run a content-based business successfully in Kenya. Here, piracy is rampant – you can get DVDs of brand new movies at Kshs 40/- in town!! How can you compete with that? Indeed there is a thread over at Skunkworks Kenya that makes this very point. It would seem that “competing” with piracy is one of the reasons of Silverbird’s failure in Kenya. How sad. 🙁

But can any other content based business survive in this market? Music and games are equally well-pirated in Kenya. I would estimate hardly anyone in Kenya ever buys an original game or music album. Although we must note that this is the case not just in Kenya but pretty much everywhere.

However, local music seems to be doing ‘okay’ and I would attribute that ‘success’ to the very strict attitude towards the piracy of local music. It is sad that this same attitude is not extended to cover other forms of content. I believe this shines some light on what needs to be done for ‘content’ businesses to thrive in Kenya. Very strict anti-piracy laws have to be introduced and enforced in this market or the producers and legitimate distributors of the content we consume so voraciously will continue to suffers.

However, even as we talk about anti-piracy measures, we must face the truth: it is much, much easier to get your hands on pirated stuff than to buy it legitimately. This means that the type of content that consumers will get will be the one that is easier to find i.e. the pirated stuff. This is not a “Kenyan thing”. It is the same everywhere. Even so, in the face of overwhelming piracy worldwide some content producers have found ways to survive and maybe even thrive. Surely we can learn from this?

The main idea here is that we’re in a new era – one in which it is easier to get pirated stuff than to get the legitimate content. This means that the old rules of the content business are changing or have changed. It is time for the players to change how they play. You can stand and shout all day waiting for the government to intervene to save your business but there are better ways to spend your energy – you can build your content business in a way that is is as immune to piracy as possible. It requires that you change they way you think about how to run a content business.

For example, a music band in the US realised that their album sales were plummeting because people could just download their music for free. What did they do? They started giving away their music for free online. More often than not, people who download your music actually like you and if you give them a way to access your content as easily as through piracy, they will pick the legitimate way. This particular music band’s strategy let them build a huge online fanbase. But how did they make their money? Well, now that they had so many fans, whenever they performed at concerts they almost always had the tickets sold out. I would call that “thinking outside the box”.

Another example is Netflix. In the USA, piracy also thrives. Netflix is a company that allows very easy access to legitimate (i.e. not pirated) movies. Well, guess what? Now that one can get movies easily and legitimately through Netflix, online movie piracy rates are going down in the USA. Interesting, eh?

While I believe that piracy is wrong, I also believe that it is not going away any time soon. Content producers should realise this. We’re in a new age that requires new ways of doing business.

The only way to decrease piracy is to compete with it and offer products that are superior to their pirated counterparts.

Something to ponder: the introduction of strict anti piracy law in Kenya will definitely lead to the immediate bankruptcy of hundreds of people who make their living by selling pirated content. Is this a good thing?

*In my view, the ‘textual content’ business is very different and deserves to be treated as such.

Two Kinds of People in The World

Just read an amazing article by Chris Dixon:

You’ve either started a company or you haven’t. ”Started” doesn’t mean joining as an early employee, or investing or advising or helping out. It means starting with no money, no help, no one who believes in you (except perhaps your closest friends and family), and building an organization from a borrowed cubicle with credit card debt and nowhere to sleep except the office. It almost invariably means being dismissed by arrogant investors who show up a half hour late, totally unprepared and then instead of saying “no” give you non-committal rejections like “we invest at later stage companies.” It means looking prospective employees in the eyes and convincing them to leave safe jobs, quit everything and throw their lot in with you. It means having pundits in the press and blogs who’ve never built anything criticize you and armchair quarterback your every mistake. It means lying awake at night worrying about running out of cash and having a constant knot in your stomach during the day fearing you’ll disappoint the few people who believed in you and validate your smug doubters.

I don’t care if you succeed or fail, if you are Bill Gates or an unknown entrepreneur who gave everything to make it work but didn’t manage to pull through. The important distinction is whether you risked everything, put your life on the line, made commitments to investors, employees, customers and friends, and tried – against all the forces in the world that try to keep new ideas down – to make something new.

Which kind are you?

Strategy & Marketing

In this video, Joe Hayashi covers mobile app product strategy and marketing from a business perspective. The video is a lecture given at Stanford University. Although the video is supposed to be about marketing and strategy as regards mobile applications, it has enough goodness to be generally applicable to any business. Many, many lessons in strategy and marketing. Watch:

Another Way to Withdraw Money From PayPal in Kenya

Following our recent article on how to withdraw cash from PayPal via Liberty Reserve, we found another much easier way. This is thanks to bonchisdecha.

Update: PayMPESA Helps Withdraw Your PayPal Funds to MPESA


Babawatoto.com
BabaWatoto.com have an innovative service which they call “Tuma Pesa“. This is tailored for Kenyans in the diaspora who want to send money back home. However, nothing restricts you from using the service to send money to yourself – ama?

Babawatoto.com will let you send money to anyone in Kenya and he will receive it on his mobile phone. The useful thing is that Babawatoto.com will let you pay via PayPal. This means one could easily send, say Kshs 20,000/-, through Babawatoto.com to his own mobile number and pay via PayPal. This will effectively mean that you have transferred money from your PayPal account into your mobile phone – ready to use locally!

You just need to visit this page to get started.

Kudos to Babawatoto.com for providing such a needed service.

Update 17 May 2011 – The above method does NOT work from within Kenya. Learn more. 🙁

Interesting Kenyan Sites #23

Ni Kuhama – of course this site is by Airtel as a way to market themselves. The thing that really makes it interesting for me is the quickness of execution in purchasing a whole other domain (nikuhama.com) instead of using something like airtel.com/nikuhama. Kudos.

mamamealsonwheels a website that lets you order meals from a number of restaurants and then they deliver to your home or office; they also allow you to send shopping lists to them and they can do your shopping for you. First off, I must say that the design is spot on! Really well done. The business idea here is a good one and I hope and pray that these guys get the success they deserve.

natakanyumba – as the name says, these guys assist you in finding the nyumba that you want. It is often said that a website to help Kenya find real estate online is a massive opportunity that has not been adequately addressed. I personally do not like natakanyumba.com’s choice of colours but that is just an opinion. All in all the website is pretty well done. Let’s hope the execution to capture this market is just as good.

The “Kenyan App” Market?

It seems that the Android operating system is getting to be really popular in Kenya. Reportedly, over 60,000 Huwaei IDEOS phones have been sold in Kenya in just a few months. The Huwaei IDEOS is the primary Android-powered device in Kenya. It is rumoured that Safaricom has ordered for 200,000 of these phones.

Think about it. That is 60,000 people and may rise to over 250,000 if Safaricom have its way.

In other countries, one of the”side effects” of the widespread use of Smart Phones has been the business of selling applications (“apps”) for these smart phones. This business is set to grow into a $12 billion industry by next year. That is, an industry that generates Kshs 1,020 Billion every year.

Obviously, Kenyan entrepreneurs should think hard about making apps and try to cut a niche for themselves in this huge, huge market.

What about the local “app industry”? How large is it? I would argue that it is nearly insignificant at this moment in time. But, as I said earlier, we shall soon have a quarter of a million Kenyans owning Smart Phones. Let’s analyse this:

  • Most, if not all of the people will be using apps made elsewhere and targetted at other markets, not Kenyans
  • The mobile phone is still the primary method through which the vast majority of Kenyans “use a computer“, or access the web
  • We are a distinct market and while we may appreciate and use apps made for other markets, we undoubtedly have needs that cannot be met by apps made for other markets

What does this mean? Well, if you ask me, there is an opportunity for smart Kenyan entrepreneurs to pioneer an industry that shall grow to be significantly large. Yes, I am saying that an opportunity exists for someone to make and sell “Kenyan apps” in the local market.

What do you think?

Using PR to Attract Customers

The following is a very interesting video of how the founder of inDinero.com used PR to get 6,000 customers.

Are you launching a new business? How about more customers? You can learn from this: